Standard ISO standard · ISO/IEC 20000-2:2019

Information technology -- Service management -- Part 2: Guidance on the application of service management systems

Status: Gällande

· Tillägg: ISO/IEC 20000-2:2019/Amd 1:2020
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Standard ISO standard · ISO/IEC 20000-2:2019

Information technology -- Service management -- Part 2: Guidance on the application of service management systems
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Omfattning
This document provides guidance on the application of a service management system (SMS) based on ISO/IEC 20000-1. It provides examples and recommendations to enable organizations to interpret and apply ISO/IEC 20000-1, including references to other parts of ISO/IEC 20000 and other relevant standards.

Ämnesområden

Övriga (03.080.99) Informationsteknik Allmänt (35.020)


Köp denna standard

Standard ISO standard · ISO/IEC 20000-2:2019

Information technology -- Service management -- Part 2: Guidance on the application of service management systems
Prenumerera på standarden - Läs mer Dölj
Pris: 2 780 SEK
standard ikon pdf

PDF

Pris: 2 780 SEK
standard ikon

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Produktinformation

Språk: Engelska

Framtagen av: ISO

Internationell titel: Information technology -- Service management -- Part 2: Guidance on the application of service management systems

Artikelnummer: STD-80015266

Utgåva: 3

Fastställd: 2019-08-19

Antal sidor: 63

Ersätter: ISO/IEC 20000-2:2012