This document establishes requirements and guidance for one or more service provider(s) in working with a client to carry out the assessment of an individual, group or organization for work-related purposes and to deliver quality assessment services.
This document addresses the requirements for the service provider with respect to, among other areas:
a) the choice, integration, implementation and evaluation of assessment procedures and methods in making recommendations to a client who has an assessment need, carrying out and delivering such assessments, and assisting the client in communicating with assessment participants and others;
b) the interpretation of assessment results and subsequent reports;
c) the collection, processing and storage of personal data of assessment participants and of assessment data;
d) ensuring the required competence and professionalism of any person working under its control with a role in the assessment process;
e) organizational decisions related to the delivery of assessment services.
This document also specifies assessment approaches and procedures that can be carried out for one or more work-related purposes made by or affecting individuals, groups or organizations, including, but not limited to:
— employment-related decisions (e.g. recruitment, selection, development, appraisal, promotion, outplacement, succession planning and reassignment);
— career-related decisions (e.g. recruiting, coaching, guidance, vocational rehabilitation and outplacement counselling);
— group decisions (e.g. training initiatives, team building);
— organizational decisions (e.g. restructuring, morale and culture initiatives, mergers and acquisitions).
No detailed technical or professional specifications are included within this document; however, an explanation of some of the more common professional quality principle...