Standard Svensk standard · SS-EN 13850:2020

Posttjänster - Servicekvalitet - Mätning av befordringstid för A-post

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Standard Svensk standard · SS-EN 13850:2020

Posttjänster - Servicekvalitet - Mätning av befordringstid för A-post
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Omfattning
This European Standard specifies methods for measuring the end-to-end transit time of domestic and cross-border Single Piece Priority Mail (SPPM), collected, processed and delivered by postal service operators. It considers methods using representative end-to-end samples for all types of single piece priority mail services for addressed mail with defined transit-time service levels offered to the customer. This standard is applicable to the measurement of End-to-End priority mail services.
The standardized QoS-measurement method provides a uniform way for measuring the end-to-end transit time of postal items. Using a standardized measurement method will assure that the measurement will be done in an objective and equal way for all operators in accordance with the requirements of the Postal Directive 97/67/EC and its amendments.
This European Standard is mandatory and mainly used for performance measurement connected to requirements of the Universal Postal Service; domestic and international (UNEX).

Ämnesområden

Postala tjänster (03.240)


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Standard Svensk standard · SS-EN 13850:2020

Posttjänster - Servicekvalitet - Mätning av befordringstid för A-post
Prenumerera på standarden - Läs mer Dölj
Pris: 1 847 SEK
standard ikon pdf

PDF

Pris: 1 847 SEK
standard ikon

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Produktinformation

Språk: Engelska

Framtagen av: Post, SIS/TK 322

Internationell titel: Postal services - Quality of services - Measurement of the transit time of end-to-end services for single piece priority mail and first class mail

Artikelnummer: STD-80022678

Utgåva: 3

Fastställd: 2020-06-22

Antal sidor: 124

Ersätter: SS-EN 13850:2012