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Standard Technical specification · SIS/TS 54-1:2021

Conformity assessment - contact centres according to SS-EN ISO 18295-1 - Certification scheme

Status: Valid

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Standard Technical specification · SIS/TS 54-1:2021

Conformity assessment - contact centres according to SS-EN ISO 18295-1 - Certification scheme
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Scope
Detta dokument specificerar krav för certifieringsorgan som utför revision och certifiering av kundkontaktcenters, KKC, uppfyllelse av kraven enligt SS-EN ISO 18295-1.

Subjects

Services for companies (03.080.20) Product and company certification. conformity assessment (03.120.20) Certification, accreditation and auditing (04.150)

Buy this standard

Standard Technical specification · SIS/TS 54-1:2021

Conformity assessment - contact centres according to SS-EN ISO 18295-1 - Certification scheme
Subscribe on standards with our subscription service. When you use our service you can be assured the latest editions and easy access. Read more about SIS Subscriptions
Subscribe on standards - Read more Dölj
Price: 700 SEK
standard ikon pdf

PDF

Price: 700 SEK
standard ikon

Paper

Price: 1 120 SEK
standard ikon pdf + standard ikon

PDF + paper

Show more Show less

Product information

Language: Swedish

Written by: Std Miljö & Konsument

International title:

Article no: STD-80031451

Edition: 2

Approved: 10/1/2021

No of pages: 12

Replaces: SIS-TS 54-1:2017