Standard ISO standard · ISO 10667-1:2020

Assessment service delivery — Procedures and methods to assess people in work and organizational settings — Part 1: Requirements for the client

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Standard ISO standard · ISO 10667-1:2020

Assessment service delivery — Procedures and methods to assess people in work and organizational settings — Part 1: Requirements for the client
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Scope
This document establishes requirements and guidance for clients working with one or more service provider(s) to carry out the assessment of an individual, a group or an organization for work-related purposes. This document enables the client to base its decisions on sound assessment results.
This document specifies the requirements of the client with respect to:
a) the needs and rationale for using assessments;
b) the conditions under which the assessment will be used;
c) the decisions about the assessment approach together with the implementation and evaluation of assessment procedures and methods;
d) the required competence and professionalism of any person working under its control with a role in the assessment process;
e) the decisions about the access, use and storage of assessment results and subsequent reports;
f) organizational decisions related to the delivery of assessment services.
This document also specifies assessment approaches and procedures that can be carried out for one or more work-related purposes made by or affecting individuals, groups or organizations, including, but not limited to:
— employment-related decisions (e.g. recruitment, selection, development, appraisal, promotion, outplacement, succession planning and reassignment);
— career-related decisions (e.g. recruiting, coaching, guidance, vocational rehabilitation and outplacement counselling);
— group decisions (e.g. training initiatives, team building);
— organizational decisions (e.g. restructuring, morale and culture initiatives, mergers and acquisitions).
No detailed technical or professional specifications are included within this document; however, an explanation of some of the more common professional quality principles used in assessment (e.g. validity, reliability, fairness, standardization) are included in Annex B. Despite the i...

Subjects

Services for consumers (03.080.30)


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Standard ISO standard · ISO 10667-1:2020

Assessment service delivery — Procedures and methods to assess people in work and organizational settings — Part 1: Requirements for the client
Subscribe on standards - Read more Dölj
Price: 1 666 SEK
standard ikon pdf

PDF

Price: 1 666 SEK
standard ikon

Paper

Show more Show less

Product information

Language: English

Written by: ISO

International title:

Article no: STD-80025722

Edition: 2

Approved: 11/10/2020

No of pages: 23

Replaces: ISO 10667-1:2011