This document specifies requirements for and guidance on the implementation and operation of processes and systems to manage, store and provide access to electronically stored information (ESI) in a trustworthy and reliable manner. Such ESI can be of any type, including “page based” information, information in databases and audio/video information.


This document is intended for any organization that uses processes and systems to store trustworthy ESI over time. Such processes and systems incorporate policies, procedures, technology and audit requirements that ensure that trustworthiness of the ESI is maintained.


This document does not cover processes and systems used to evaluate whether ESI can be considered trustworthy before it is stored or imported into the system. However, it can be used to demonstrate that, once the electronic information is stored, output from the system will be a true and accurate reproduction of the ESI.