This International Standard establishes commonly accepted control objectives, controls and guidelines for implementing measures to protect Personally Identifiable Information (PII) in accordance with the privacy principles in ISO/IEC 29100 for the public cloud computing environment.In particular, this International Standard specifies guidelines based on ISO/IEC 27002, taking into consideration the regulatory requirements for the protection of PII which might be applicable within the context of the information security risk environment(s) of a provider of public cloud services.This International Standard is applicable to all types and sizes of organizations, including public and private companies, government entities and not-for-profit organizations, which provide information processing services as PII processors via cloud computing under contract to other organizations.The guidelines in this International Standard might also be relevant to organizations acting as PII controllers; however, PII controllers might be subject to additional PII protection legislation, regulations and obligations, not applying to PII processors. This International Standard is not intended to cover such additional obligations.