Standard Technical specification · SIS-TS 54-2:2017

Conformity assessment - Clients using services of customer contact centres according to SS-EN ISO 18295-2 - Certification scheme

Status: Valid

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Standard Technical specification · SIS-TS 54-2:2017

Conformity assessment - Clients using services of customer contact centres according to SS-EN ISO 18295-2 - Certification scheme
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Scope
Certifieringsordningen anger krav på certifieringsorgan som ska certifiera uppdragsgivare som använder tjänster från kundkontaktcenter enligt SS-EN ISO 18295-2:2017, inklusive krav på utförande av revision.

För certifiering enligt SS-EN ISO 18295-2:2017 krävs att det kundkontaktcenter som är utförare av uppdraget är certifierad enligt SS-EN ISO 18295-1:2017.

Subjects

Services for consumers (03.080.30) Product and company certification. conformity assessment (03.120.20) Certification, accreditation and auditing (04.150)


Buy this standard

Standard Technical specification · SIS-TS 54-2:2017

Conformity assessment - Clients using services of customer contact centres according to SS-EN ISO 18295-2 - Certification scheme
Subscribe on standards - Read more Dölj
Price: 700 SEK
standard ikon pdf

PDF

Price: 700 SEK
standard ikon

Paper

Price: 1 120 SEK
standard ikon pdf + standard ikon

PDF + paper

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Product information

Language: Swedish

Written by: SIS - Tjänster och personlig säkerhet

International title:

Article no: STD-80006205

Edition: 1

Approved: 8/22/2018

No of pages: 16