Standard Swedish standard · SS-ISO 10002:2004/Cor1:2009

Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004/Cor 1:2009, IDT)

Status: Withdrawn

· Replaced by: SS-ISO 10002:2015

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Standard Swedish standard · SS-ISO 10002:2004/Cor1:2009

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Quality management and quality assurance (03.120.10) Quality management systems (04.080)

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Standard Swedish standard · SS-ISO 10002:2004/Cor1:2009

Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004/Cor 1:2009, IDT)

Subscribe on standards with our subscription service. When you use our service you can be assured the latest editions and easy access. Read more about SIS Subscriptions

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Language: English Swedish

Written by: SIS - Ledningssystem

International title:

Article no: STD-70672

Edition: 1

Approved: 8/31/2009

No of pages: 16

Correction: SS-ISO 10002:2004

Replaced by: SS-ISO 10002:2015

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