Standard Swedish standard · SS-ISO 10002:2004/Cor1:2009

Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004/Cor 1:2009, IDT)

Status: Withdrawn · Replaced by: SS-ISO 10002:2015

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Standard Swedish standard · SS-ISO 10002:2004/Cor1:2009

Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004/Cor 1:2009, IDT)

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Subjects

Quality management and quality assurance (03.120.10) Quality management systems (04.080)