Standard Swedish standard · SS-ISO 10002:2004/Cor1:2009

Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004/Cor 1:2009, IDT)

Status: Withdrawn

· Replaced by: SS-ISO 10002:2015


Quality management and quality assurance (03.120.10) Quality management systems (04.080)

Product information

Language: English Swedish

Written by: SIS - Ledningssystem

International title:

Article no: STD-70672

Edition: 1

Approved: 8/31/2009

No of pages: 16

Correction: SS-ISO 10002:2004

Replaced by: SS-ISO 10002:2015