Standard Swedish standard · SS-EN ISO 9241-11:2018

Ergonomics of human-system interaction - Part 11: Usability: Definitions and concepts (ISO 9241-11:2018)

Status: Valid

Scope
ISO 9241-11:2018 provides a framework for understanding the concept of usability and applying it to situations where people use interactive systems, and other types of systems (including built environments), and products (including industrial and consumer products) and services (including technical and personal services). NOTE In this document, the phrase "object of interest" refers to the system, product or service for which usability is being considered (see 8.1). ISO 9241-11:2018: - explains that usability is an outcome of use; - defines key terms and concepts; - identifies the fundamentals of usability; and - explains the application of the concept of usability. ISO 9241-11:2018 does not describe specific processes or methods for taking account of usability in design development or evaluation. The intended users of this document include: - usability/ergonomics/human factors professionals; - designers and developers of systems, products and services; - quality assurance personnel; - public and corporate purchasers; and - consumer organizations. The most common applications of this document are in design and evaluation.

Subjects

Human-system interaction (12.040) Ergonomics (13.180) Software development and system documentation (35.080)


Product information

Language: English Swedish

Written by: Ergonomi vid människa - systeminteraktion, SIS/TK 380/AG 02

International title: Ergonomics of human-system interaction - Part 11: Usability: Definitions and concepts (ISO 9241-11:2018)

Article no: STD-80004505

Edition: 2

Approved: 6/7/2018

No of pages: 44

Also available in: SS-EN ISO 9241-11:2018