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Information technology service management
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Information technology service management
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ISO 26000 - Guidance on social responsibility
ISO 27003 Information security management system - implementation.
Eurocode 3: Design of steel structures - Part 1-2
Products in area Information technology service management
Standards
12
Latest published
SS-ISO/IEC 20000-1:2011
Information technology - Service management - Part 1: Service management system requirements (ISO/IEC 20000-1:2011, IDT)
SS-ISO/IEC 27013:2012
Information technology Security techniques Guidelines on the integrated implementation of ISO/IEC 27001 and ISO/IEC 20000-1 (ISO/IEC 27...
SS-ISO/IEC 20000-3:2012
Information technology - Service management - Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1 (ISO/IEC 20000-3:...
SS-ISO/IEC 20000-2:2012
Information technology - Service management - Part 2: Guidance on the application of service management systems (ISO/IEC 20000-2:2012, IDT)
SIS-ISO/IEC TR 20000-4:2011
Information technology - Service Management - Part 4: Process reference model (ISO/IEC 20000-4:2010, IDT)
SIS-ISO/IEC TR 20000-3:2010
Information technology - Service management - Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1 (ISO/IEC TR 20000...
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Standardization
1
Latest updates
SIS/TK 303
SIS/TK 303
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Books and tools
8
Latest publications
itSMF Pocket Guide/Svenska
itSMF Pocket Guide IT Service Management (Swedish)
IT Service management - An Introduction
IT Service management, An Introduction
Service Strategy
Service Strategy
Continual Service Improvement
Continual Service Improvement
Service Transition
Service Transition
Service Design
Service Design
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Workshop Att facilitera arbetsmöten - gå från ord till handling
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